Multiple users in a channel: When multiple users engage in real-time audio and video communication in a channel, the available bandwidth is quickly used up due to several incoming audio and video streams. Echo negatively affects audio quality, making speech difficult to understand. This audio is captured by the remote user's microphone and sent back to you. On the other hand, if the settings are too demanding, the available bandwidth quickly gets choked, leading to suboptimal experience for your users.Įcho: Echo is produced when your audio signal is played by a remote user through a speakerphone or an external device. If you do not choose proper settings, the audio and video transmitted are of poor quality. Similarly, the audio quality depends on the sample rate, bitrate, number of channels and other audio parameters. Video and audio settings: The sharpness, smoothness, and overall quality of the video is directly linked to the frame rate, bitrate and other video settings. If the user's hardware does not capture the audiovisual information in suitably high definition, it limits the quality of audio and video that is available to the remote user. Hardware quality: The camera and microphone used to capture video and audio must be of sufficiently good quality. These issues lead to a poor audiovisual experience for your users unless your app is configured to respond to these situations and take remedial actions. Users get temporarily disconnected and come back online after an interruption. Stability of network connection: Network connections are often unstable with the network quality going up and down. When the available bandwidth is not sufficient to transmit the amount of data necessary to provide the desired video quality, your users see jerky or frozen video along with audio that cuts in and out. Quality of audiovisual communication through your app is affected by the following factors:īandwidth of network connection: Bandwidth is the volume of information that an Internet connection can handle per unit of time. Customer satisfaction for your Video Calling integrated app depends on the quality of video and audio it provides.
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